NVQ Levels 2&3 Business Administration

These qualifications at levels 2 and 3 are for office professionals working in an administrative capacity in a business setting. Units include the use of IT programmes including Word, Excel etc, use of office equipment and office organisation, filling etc. All assessment is carried out in the workplace.

Features

• The Edexcel Level 2 NVQ in Business Administration is a cross-sector qualification. This means that it will be taken by administrators across a wide variety of areas, including NHS trusts, educational institutions, government departments and the private sector. Level 2 candidates can expect to be employed as administrative or clerical assistants. There is a wide scope of optional units, including managing customer relations, diary systems, arranging travel and accommodation, researching and storing information, as well as a variety of units covering the use of different software and preparation of documents so that candidates can adapt the NVQ to suit their own job role.
• Candidates must complete all units from Group A plus three units from Group B.
• A - Mandatory K/103/1625 - Carry out your responsibilities at work M/103/1626 - Work within your business environment
• B - Optional Y/103/1636 - Maintain customer relations D/103/1637 - Manage diary systems H/103/1638 - Organise business travel and accommodation K/103/1639 - Deal with visitors D/103/1640 - Store, retrieve and archive information H/103/1641 - Research and report information K/103/1642 - Organise and support meetings M/103/1643 - Use a telephone system T/103/1644 - Operate office equipment A/103/1645 - Prepare text from notes F/103/1646 - Prepare text from shorthand J/103/1647 - Prepare text from recorded audio instruction L/103/1648 - Produce documents R/103/1649 - Work effectively with other people D/103/5655 - Calculate critical dates for sentences H/103/5656 - Make administrative arrangements for the appearance of individuals at court J/103/5682 - Make administrative arrangements for the movement of individuals outside the custodial establishment K/103/5657 - Administer documentation for the appeals process M/103/5658 - Administer personal money for individuals in custody T/103/5659 - Prepare documentation to help authorities decide the conditions on which to release individuals from custody K/103/5660 - Make administrative arrangements for the release of individuals from custody M/103/5661 - Contribute to maintaining security and protecting individuals' rights in the custodial environment K/102/5727 - Specialist or bespoke software 2 K/102/5730 - Use IT systems 2 M/102/5731 - Use IT to exchange information 2 J/102/5721 - Word processing software 2 L/102/5722 - Spreadsheet software 2 R/102/5723 - Database software 2 H/102/5726 - Presentation software 2 A/101/3968 - Process Customer Financial Transactions T/101/3970 - Operate Credit Control Procedures H/102/5337 - Ensure your own actions reduce risks to health and safety
• C - Group B - Additional Unit Unit which may be taken in addition to core and specialist units F/102/8701 - Ensure your own actions support the equality, diversity, rights and responsibilities of individuals