Clear information on our courses, training programmes and qualifications
An acknowledgement to your enquiry within 24 hours of receipt
An advisory meeting and training needs analysis
A clear pricing policy
Any additional financial or funding opportunities that may be available
Details of experience and competency of delivery staff
Information on learning options and opportunities to view the facilities and resources of the college
Information on assessment and qualifications where appropriate
Information on the support services we provide for companies including arrangement for learners with additional support needs
Progress and attendance reports (with the employees' consent)
Continuous and frequent feedback on learners' progress
An ongoing relationship with the Account Manager who will help with any further needs